Our Commitment to Security

At SKAIPRO, we understand that the security and privacy of patient data are paramount. As a platform designed for healthcare professionals, we've built security into every aspect of our system from the ground up. Our comprehensive approach to security ensures that your data and your patients' information remain protected at all times.

HIPAA Compliance

SKAIPRO is fully HIPAA-compliant, meeting all requirements for the protection of sensitive patient health information.

Our HIPAA Compliance Includes:

  • Regular risk assessments and security audits
  • Comprehensive administrative, physical, and technical safeguards
  • Business Associate Agreements (BAAs) with all service providers
  • Regular staff training on HIPAA requirements and best practices
  • Detailed policies and procedures for data handling

Data Protection Measures

Encryption

All data in SKAIPRO is encrypted both in transit and at rest:

  • In Transit: We use TLS 1.3 with strong cipher suites to encrypt all data transmitted between your devices and our servers
  • At Rest: All stored data is encrypted using AES-256 encryption

Access Controls

We implement strict access controls to ensure that only authorized personnel can access sensitive information:

  • Role-based access control (RBAC) for all system users
  • Multi-factor authentication (MFA) required for all staff accounts
  • Principle of least privilege applied to all access permissions
  • Comprehensive audit logging of all access to patient data

Infrastructure Security

Our infrastructure is designed with multiple layers of security:

  • Cloud hosting in SOC 2 Type II certified data centers
  • Network segmentation and firewalls to control traffic flow
  • Regular vulnerability scanning and penetration testing
  • Automated patch management for all systems
  • Intrusion detection and prevention systems

Data Backup and Disaster Recovery

We maintain comprehensive backup and disaster recovery procedures to ensure data availability:

  • Automated daily backups with encryption
  • Geo-redundant storage across multiple regions
  • Regular backup restoration testing
  • Documented disaster recovery procedures with regular drills
  • 99.9% uptime SLA with redundant systems

Third-Party Security Validation

We don't just claim to be secure—we prove it through regular third-party assessments:

  • Annual SOC 2 Type II audits
  • Regular penetration testing by independent security firms
  • HIPAA compliance assessments
  • Vulnerability scanning and remediation

Security is a Shared Responsibility

While we implement robust security measures on our end, security is most effective when all users follow best practices. We recommend:

  • Using strong, unique passwords for your SKAIPRO account
  • Enabling multi-factor authentication
  • Ensuring your devices are kept updated and secure
  • Being vigilant about phishing attempts
  • Following your organization's security policies

Privacy by Design

Privacy considerations are built into our development process from the beginning:

  • Data minimization principles applied throughout
  • Privacy impact assessments for new features
  • Default privacy-preserving settings
  • Clear data retention and deletion policies
  • Transparent privacy notices and consent mechanisms

Security Incident Response

In the unlikely event of a security incident, we have comprehensive procedures in place:

  1. Detection: Automated systems to detect potential security incidents
  2. Containment: Rapid response to limit any potential impact
  3. Assessment: Thorough investigation to understand scope and impact
  4. Notification: Timely communication with affected parties in accordance with regulations
  5. Remediation: Addressing the root cause and implementing preventative measures

Continuous Improvement

Our security program is not static—we continuously improve our security posture:

  • Regular review and updates to security policies and procedures
  • Ongoing security awareness training for all staff
  • Monitoring of emerging threats and vulnerabilities
  • Incorporation of security feedback from customers and security researchers
  • Regular tabletop exercises and security drills